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Process Guides

Where Process Guides fits, and the parts we cannot confirm without seeing the file.

Translation Process Step By StepUpload and Review GuideQuality Assurance ProcessFAQ: Delivery Times
Process Guides

What we confirm before quoting

Requirements and review steps are documented rather than promised in advance.

Translation Process Step By StepUpload and Review GuideQuality Assurance ProcessFAQ: Delivery TimesCertified Translation GuideHow to Review Translated Documents

The edges of this scope

Values that depend on the document stay pending until intake confirms them.

ItemHow it is handled
Translation Process Step By StepAccepted. Handling is confirmed at intake and recorded on the order.
Upload and Review GuideAccepted. Handling is confirmed at intake and recorded on the order.
Quality Assurance ProcessAccepted. Handling is confirmed at intake and recorded on the order.
FAQ: Delivery TimesAccepted. Handling is confirmed at intake and recorded on the order.
Certified Translation GuideAccepted. Handling is confirmed at intake and recorded on the order.
How to Review Translated DocumentsAccepted. Handling is confirmed at intake and recorded on the order.

How this differs from the alternatives

Sets out Process Guides and what we need from you before work starts.

Translation Process Step By Step

Translation Process Step By Step

Covers translation process step by step without restructuring the source document.

Upload and Review Guide

Upload and Review Guide

Handles upload and review guide with open points flagged rather than assumed.

Quality Assurance Process

Quality Assurance Process

Tracked per project: quality assurance process.

FAQ: Delivery Times

FAQ: Delivery Times

Handles faq: delivery times against the terminology list you supply, or one we build.

Certified Translation Guide

Certified Translation Guide

Handles certified translation guide with open points flagged rather than assumed.

How to Review Translated Documents

How to Review Translated Documents

Handles how to review translated documents against the terminology list you supply, or one we build.

What a case entry will contain

A case entry is published here only once it can be tied to a specific file set and a verifiable outcome. Until then this section shows the record structure only.

FieldWhat it will recordStatus
File typeThe document set and language pair, as received.Awaiting verified evidence
ChallengeWhat made the file difficult — layout, terminology, or an unclear requirement.Awaiting verified evidence
WorkflowWhich review steps ran: translator match, proofread, terminology and layout check.Awaiting verified evidence
OutcomeWhat was delivered, and against which written requirement.Awaiting verified evidence

No customer names, figures or outcomes are shown until the underlying evidence is attached.

Send the file, get a price and a date

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Translation Process Step By Step

Covers translation process step by step end to end, including anything that depends on the receiving institution.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Upload and Review Guide

Sets out how upload and review guide is scoped, reviewed and delivered.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Quality Assurance Process

Sets out how quality assurance process is scoped, reviewed and delivered.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

FAQ: Delivery Times

This part explains how faq: delivery times is handled and what we need from you at intake.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Certified Translation Guide

Describes certified translation guide and the points we confirm in writing before work starts.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

How to Review Translated Documents

This part explains how how to review translated documents is handled and what we need from you at intake.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Revision and Redo Policy

Sets out how revision and redo policy is scoped, reviewed and delivered.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Full document

Enter your email and the PDF opens straight away.

We use the address only to send this document.

Send the file, get a price and a date

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Questions about your file?

Tell us the document type and the language pair, and we will confirm what we need to start.

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