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Checked by a second reader

Help Centre

Help Centre, from intake checklist to the file you send on.

Terms & ComplianceLondon Translation ServicesManchester Translation ServicesBirmingham Translation Services
Help Centre

Situations handled here

Roles involved in a typical project. Names are published only with consent, so roles are listed here.

Lead translator

Drafts your document with the locked glossary, preserving layout, register and technical wording.

Reviewer

Reads the final text against the source for terminology, numbers, dates and names.

Project manager

Owns scope, schedule and budget, and coordinates the team until delivery.

Formatting specialist

Rebuilds the original layout and checks every page before handover.

Compliance reviewer

Verifies regulatory and privacy requirements before the file ships.

Client contact

Handles confirmations, updates and the final handover of files.

What falls within this scope

Values that depend on the document stay pending until intake confirms them.

ItemHow it is handled
Terms & ComplianceAccepted. Handling is confirmed at intake and recorded on the order.
London Translation ServicesAccepted. Handling is confirmed at intake and recorded on the order.
Manchester Translation ServicesAccepted. Handling is confirmed at intake and recorded on the order.
Birmingham Translation ServicesAccepted. Handling is confirmed at intake and recorded on the order.
Leeds Translation ServicesAccepted. Handling is confirmed at intake and recorded on the order.
Glasgow Translation ServicesAccepted. Handling is confirmed at intake and recorded on the order.

Every file, the same chain

We list the processes we can document. Third-party endorsements are only shown when we hold the paperwork.

Terms & Compliance

Process documentation for terms & compliance.

Verified record

London Translation Services

Record of the review path applied to london translation services.

Verified record

Manchester Translation Services

Process documentation for manchester translation services.

Verified record

Birmingham Translation Services

Signed-off procedure for birmingham translation services.

Verified record

Leeds Translation Services

Process documentation for leeds translation services.

Verified record

Glasgow Translation Services

Process documentation for glasgow translation services.

Verified record

How your file is held

Data handling and regulatory notes are stated in the privacy policy and the written scope.

Terms & ComplianceLondon Translation ServicesManchester Translation ServicesBirmingham Translation ServicesLeeds Translation ServicesGlasgow Translation Services

What people ask before sending a file

Answers are limited to what we can confirm at intake.

How is terms & compliance handled?
It depends on the language pair and the document set. We review the file, confirm the receiving institution's requirements, then send the scope and the date in writing — nothing is quoted from a template.
Is london translation services accepted by the receiving office?
Scans and phone photos are accepted for most documents. If legibility is a problem we tell you what to re-shoot rather than guessing at the text.
Is manchester translation services accepted by the receiving office?
A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.
How long does birmingham translation services take?
If it depends on the receiving office we will not claim otherwise. Where the requirement is unclear we say it is unclear and tell you exactly what to ask them.
What should I know about leeds translation services?
A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.
How is glasgow translation services handled?
If it depends on the receiving office we will not claim otherwise. Where the requirement is unclear we say it is unclear and tell you exactly what to ask them.

Common questions

Answers are limited to what we can confirm at intake.

How is terms & compliance handled?
It depends on the language pair and the document set. We review the file, confirm the receiving institution's requirements, then send the scope and the date in writing — nothing is quoted from a template.
Is london translation services accepted by the receiving office?
Scans and phone photos are accepted for most documents. If legibility is a problem we tell you what to re-shoot rather than guessing at the text.
Is manchester translation services accepted by the receiving office?
A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.
How long does birmingham translation services take?
If it depends on the receiving office we will not claim otherwise. Where the requirement is unclear we say it is unclear and tell you exactly what to ask them.
What should I know about leeds translation services?
A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.
How is glasgow translation services handled?
If it depends on the receiving office we will not claim otherwise. Where the requirement is unclear we say it is unclear and tell you exactly what to ask them.

Send the file and get a written scope

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Questions about your file?

Tell us the document type and the language pair, and we will confirm what we need to start.

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Request a free quote

Tell us about your document — we reply within 15 minutes.