Skip to content
Language: ENSearchHelp CentreContact a Translator
Assessed first, quoted after

Format Retention

What Format Retention involves, and the points we confirm at intake.

PDF Format RetentionExcel Format RetentionPowerpoint Format RetentionDesign/layout
Format Retention

What changes the scope

What Format Retention involves, and the points we confirm at intake.

PDF Format Retention

Every pdf format retention request gets a named contact and a written turnaround.

Excel Format Retention

Second-reader review is mandatory on excel format retention — not an optional add-on.

Powerpoint Format Retention

Every powerpoint format retention request gets a named contact and a written turnaround.

Design/layout

Documented handling for design/layout, stated up front.

Data Auto Deletion 7 Days

Pricing for data auto deletion 7 days is confirmed after intake and does not move afterwards.

Secure File Transfer

Documented handling for secure file transfer, stated up front.

Coverage, format by format

Document scope
PDF Format Retention
Language pair
Confirmed at intake
Turnaround
Standard / rush on request
Formatting
Layout preserved where possible
Review stage
Second-reader pass
Output
PDF and editable source

What sets this apart

Features listed are the ones we can document; anything else is confirmed at intake.

FeatureStandardQuote on reviewProfessionalQuote on reviewEnterpriseQuote on review
Second-reader review✓✓✓
Rush handling✓✓✓
Layout preservation✗✓✓
Named contact✗✓✓
Volume pricing✗✓✓
QuoteQuoteQuote

Case records, and what backs them

A case entry is published here only once it can be tied to a specific file set and a verifiable outcome. Until then this section shows the record structure only.

FieldWhat it will recordStatus
File typeThe document set and language pair, as received.Awaiting verified evidence
ChallengeWhat made the file difficult — layout, terminology, or an unclear requirement.Awaiting verified evidence
WorkflowWhich review steps ran: translator match, proofread, terminology and layout check.Awaiting verified evidence
OutcomeWhat was delivered, and against which written requirement.Awaiting verified evidence

No customer names, figures or outcomes are shown until the underlying evidence is attached.

Questions we get asked

Answers are limited to what we can confirm at intake.

Can pdf format retention be done from a scan or photo?
We do not publish a fixed price for this because the work varies. After intake you get a written figure that does not change unless the document set changes.
What should I know about excel format retention?
Send the file and the destination requirement if you have it. We check whether the layout can be kept, whether certification or notarisation is needed, and reply with a written scope.
What should I know about powerpoint format retention?
Send the file and the destination requirement if you have it. We check whether the layout can be kept, whether certification or notarisation is needed, and reply with a written scope.
How is design/layout handled?
It depends on the language pair and the document set. We review the file, confirm the receiving institution's requirements, then send the scope and the date in writing — nothing is quoted from a template.
Is data auto deletion 7 days accepted by the receiving office?
If it depends on the receiving office we will not claim otherwise. Where the requirement is unclear we say it is unclear and tell you exactly what to ask them.
Is secure file transfer accepted by the receiving office?
It depends on the language pair and the document set. We review the file, confirm the receiving institution's requirements, then send the scope and the date in writing — nothing is quoted from a template.

Specifications

Values that depend on the document stay pending until intake confirms them.

ItemHow it is handled
PDF Format RetentionAccepted. Handling is confirmed at intake and recorded on the order.
Excel Format RetentionAccepted. Handling is confirmed at intake and recorded on the order.
Powerpoint Format RetentionAccepted. Handling is confirmed at intake and recorded on the order.
Design/layoutAccepted. Handling is confirmed at intake and recorded on the order.
Data Auto Deletion 7 DaysAccepted. Handling is confirmed at intake and recorded on the order.
Secure File TransferAccepted. Handling is confirmed at intake and recorded on the order.

Walkthrough

Sets out Format Retention and what we need from you before work starts.

PDF Format Retention
▶

PDF Format Retention

Short screen-by-screen tour of pdf format retention.

Excel Format Retention
▶

Excel Format Retention

Watch a excel format retention file move through review.

Start with a written quote

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Questions about your file?

Tell us the document type and the language pair, and we will confirm what we need to start.

💬

Request a free quote

Tell us about your document — we reply within 15 minutes.