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Read by a linguist, not a template

Service Tiers

Sets out Service Tiers and what we need from you before work starts.

AI Translation Service2 Page Free TrialFree Sample TranslationPayment Methods
Service Tiers

What shapes the quote

Sets out Service Tiers and what we need from you before work starts.

AI Translation Service

Formatting is preserved on ai translation service, including tables and stamps.

2 Page Free Trial

Every 2 page free trial request gets a named contact and a written turnaround.

Free Sample Translation

Requirements for free sample translation are checked against the receiving institution, not a generic standard.

Payment Methods

Requirements for payment methods are checked against the receiving institution, not a generic standard.

Enterprise Bulk Discount

Scope for enterprise bulk discount is fixed in writing before the first page is touched.

Subscription Plan Pricing

Pricing for subscription plan pricing is confirmed after intake and does not move afterwards.

Scope by format and scenario

Document scope
AI Translation Service
Language pair
Confirmed at intake
Turnaround
Standard / rush on request
Formatting
Layout preserved where possible
Review stage
Second-reader pass
Output
PDF and editable source

How this differs from the alternatives

Features listed are the ones we can document; anything else is confirmed at intake.

FeatureStandardQuote on reviewProfessionalQuote on reviewEnterpriseQuote on review
Second-reader review✓✓✓
Rush handling✓✓✓
Layout preservation✗✓✓
Named contact✗✓✓
Volume pricing✗✓✓
QuoteQuoteQuote

How a case record is structured

A case entry is published here only once it can be tied to a specific file set and a verifiable outcome. Until then this section shows the record structure only.

FieldWhat it will recordStatus
File typeThe document set and language pair, as received.Awaiting verified evidence
ChallengeWhat made the file difficult — layout, terminology, or an unclear requirement.Awaiting verified evidence
WorkflowWhich review steps ran: translator match, proofread, terminology and layout check.Awaiting verified evidence
OutcomeWhat was delivered, and against which written requirement.Awaiting verified evidence

No customer names, figures or outcomes are shown until the underlying evidence is attached.

Straight answers

Answers are limited to what we can confirm at intake.

What should I know about ai translation service?
We confirm this at intake. Pricing, turnaround and any agency wording depend on the document and the receiving institution, so we state them in writing before work starts and keep pending items marked as pending.
How is 2 page free trial handled?
It depends on the language pair and the document set. We review the file, confirm the receiving institution's requirements, then send the scope and the date in writing — nothing is quoted from a template.
Can free sample translation be done from a scan or photo?
We do not publish a fixed price for this because the work varies. After intake you get a written figure that does not change unless the document set changes.
How long does payment methods take?
If it depends on the receiving office we will not claim otherwise. Where the requirement is unclear we say it is unclear and tell you exactly what to ask them.
Is enterprise bulk discount accepted by the receiving office?
We do not publish a fixed price for this because the work varies. After intake you get a written figure that does not change unless the document set changes.
Is subscription plan pricing accepted by the receiving office?
Send the file and the destination requirement if you have it. We check whether the layout can be kept, whether certification or notarisation is needed, and reply with a written scope.

Plans and pricing

Prices depend on the document and service level, so they are quoted after review rather than listed as a fixed figure.

Standard

Quote on review

Typical turnaround 3 business days

  • Second-reader pass
  • Layout preserved where possible
  • PDF and editable output
  • Written scope before start
Get a quote
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Professional

Quote on review

Rush available on request

  • Priority queue
  • Terminology consistency notes
  • Institution-ready formatting
  • Named project contact
Get a quote

Enterprise

Volume agreement

Scheduled delivery windows

  • Volume pricing on agreement
  • Dedicated workflow
  • API or portal hand-off
  • Retention policy in writing
Get a quote

What differs

What each service level includes, so you can pick the one that fits the document.

FeatureStandardQuote on reviewProfessionalQuote on reviewEnterpriseQuote on review
Second-reader review✓✓✓
Layout preservation✓✓✓
Terminology notes✗✓✓
Institution formatting✗✓✓
Rush handling✗✓✓
Named contact✗✓✓
Format conversion✓✓✓
File retention in writing✓✓✓
QuoteQuoteQuote

Difference at a glance

Features listed are the ones we can document; anything else is confirmed at intake.

FeatureStandardQuote on reviewProfessionalQuote on reviewEnterpriseQuote on review
Second-reader review✓✓✓
Rush handling✓✓✓
Layout preservation✗✓✓
Named contact✗✓✓
Volume pricing✗✓✓
QuoteQuoteQuote

See it in action

Service Tiers, from intake checklist to the file you send on.

AI Translation Service
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AI Translation Service

Walkthrough of the ai translation service flow from upload to delivery.

2 Page Free Trial
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2 Page Free Trial

See how 2 page free trial is scoped before you commit.

Send the file and get a written scope

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Questions about your file?

Tell us the document type and the language pair, and we will confirm what we need to start.

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Request a free quote

Tell us about your document — we reply within 15 minutes.